Simple FAQ app is a self-service knowledge management application that categorizes frequently asked questions, formats rich text answers, and publishes structured Q&A listings on Joget v6 and Joget DX 7.

Support teams and internal help desks spend excessive time answering repetitive user inquiries across unorganized email threads and disconnected document files. Uncentralized question repositories prevent employees and public users from finding immediate answers to common operational procedures, platform installation steps, or policy guidelines. Help desk managers lack a simple administrative interface to group inquiries into functional categories, update outdated answers, or export question databases for compliance audits.

Key Features

• Organizes frequently asked questions into custom functional categories for structured navigation.
• Formats detailed answer content using an embedded TinyMCE rich text editor supporting bolding, lists, tables, and hyperlink embeds.
• Pre-populates knowledge bases instantly with sample FAQ records to demonstrate list rendering and layout structures.
• Renders an interactive public Q&A directory with jump-link question indexes and expandable answer cards.
• Provides administrative management forms to assign question IDs, update category tags, and edit answer entries.
• Exports knowledge base directories and question lists to CSV, Excel, XML, and PDF formats.

Frequently Asked Questions

How does simple FAQ app format complex question answers? 
Simple FAQ app integrates a TinyMCE rich text editor inside the question submission form, allowing authorized creators to format text, insert bulleted lists, add tables, and embed hyperlinked resources into answer blocks.

Can administrators pre-load sample data into simple FAQ app?
Simple FAQ app includes a sample data population action on the welcome dashboard that generates three pre-configured Q&A entries to demonstrate platform functionality.

Which Joget platform versions support simple FAQ app?
Simple FAQ app runs on Joget v6 and Joget DX 7 across Enterprise editions.

What's New

• 29-Mar-2016: App updated to include 3 JDBC Options, Load and Store binder as a bundle.
• 06-Mac-2018: App updated to use the build-in JDBC binders in Joget v6 and higher.
• 23-Sep-2020: Fix hyperlink to background images.
• 11-May-2021: Fix datalist layout in mobile view.