Queue Safely App is a digital queue management and virtual ticket application that handles customer check-ins, tracks real-time queue statuses, and organizes multi-branch service lines on Joget DX 8 and Joget DX 9.

Retail stores, service centers, and healthcare clinics struggle to manage physical waiting lines during peak operational hours. Physical queue crowding creates health safety risks, increases customer frustration from standing in physical lines, and requires expensive hardware investments such as thermal queue ticket printers and dedicated television status monitors. Business managers across multi-outlet networks lack central administrative controls to track live customer counts, reset daily queue numbers, or manage branch-specific serving lines.

Key Features

• Generates virtual queue tickets automatically when customers scan branch-specific QR codes on mobile web browsers.
  
• Displays real-time live queue status counters detailing the currently served number, the upcoming ticket number, and total waiting customers.
  
• Manages multiple branch outlets and configures independent digital queue lines per location within administrative setup forms.
  
• Captures customer registration details including names and phone numbers to notify visitors when ticket numbers are called.
  
• Provides flexible queue reset configurations that automatically reset queue numbers daily or maintain continuous numbering.
  
• Eliminates hardware dependencies by replacing physical ticket dispensers and dedicated wall monitors with responsive mobile web interfaces.
  
• Renders central administrative queue panels to monitor live waiting lists, update ticket statuses from Queuing to Serving or Completed, and export branch queue logs.
  
• Exports historical queue records and customer check-in ledgers to CSV, Excel, XML, and PDF formats.

Frequently Asked Questions

Do customers need to download a mobile application or install hardware to use Queue Safely App?

Queue Safely App requires zero app installations or specialized hardware such as ticket printers or wall displays, allowing customers to join and monitor queues directly on mobile web browsers by scanning a printed QR code.

How does Queue Safely App support multi-branch business operations?

Queue Safely App enables administrators to configure multiple branch locations, set branch capacities, and operate independent or multiple digital queue lines per location within a single central system.

Which Joget platform versions support Queue Safely App?

Queue Safely App runs on Joget DX8 and Joget DX9, On-Premise and Cloud environments across Enterprise editions.