The AI Complaints Management App helps Complaint Managers and their teams efficiently manage customer-submitted complaints.
Summary of the App features:
- Customers can describe their issues in their preferred language and submit them seamlessly.
- Submit a complaint on a certain product/service.
- Automatically analyse complaints and summarize the complaint using AI.
- Review the AI Summary of the complaint.
- Review the AI-drafted response email.
- Please read the Important Notes in the app to learn how to setup.