Approve Via Email is a workflow integration utility application that polls IMAP mailboxes, extracts decision parameters from approver email replies, and completes process steps on Joget v6 and Joget DX 7.

Executive managers and department approvers frequently travel or work on mobile devices without immediate access to internal web portals. Requiring approvers to log into system dashboards for simple approve or reject decisions delays purchase requisitions, leave requests, and operational sign-offs. Manual follow-ups over email threads create untracked approval steps and stall downstream enterprise business processes.

Key Features

• Configures IMAP mailbox connection parameters including host addresses, SSL ports, folder targets, timeout thresholds, and debug log toggles.
• Monitors inbox activity continuously using background listener processes with customizable checking intervals, maximum email poll limits, and subject line filters.
• Extracts decision responses from approver email replies to update and complete active workflow tasks automatically.
• Provides administrative control dashboards to launch, inspect, terminate, and restart background mailbox listener instances.
• Generates test workflow processes to verify email notification delivery, approver routing, and incoming reply parsing.
• Exports running listener records, terminated listener histories, and test execution logs to CSV, Excel, XML, and PDF formats.

Frequently Asked Questions

How does Approve Via Email process incoming approval decisions? 
Approve Via Email runs a background listener process that polls a designated IMAP mailbox, reads decision text from approver reply emails, and completes the corresponding workflow activity.

What platform configurations are required for Approve Via Email to operate?
Approve Via Email requires enabling the Process Deadline Checker within the platform settings and configuring IMAP server credentials in the listener setup form.

Which Joget platform versions and editions support Approve Via Email?
Approve Via Email supports Joget v6 and Joget DX 7, On-Premise and Cloud across Enterprise editions.